About the PNM Smart Thermostat Shop

The PNM Smart Thermostat Shop enables eligible customers to purchase smart thermostats with instant rebates provided by PNM. Only eligible customers qualify for this offer.

Customer Eligibility 

Customer eligibility is defined as residential customers with a valid PNM account who have not received a smart thermostat rebate previously. Any customer mischaracterizations to receive incentives or fraudulent behavior can be prosecuted to the fullest extent of the law.

PNM Smart Thermostat Shop Administration

TechniArt powers the PNM Smart Thermostat Shop. TechniArt is a third party authorized by PNM to administer this Smart Thermostat Shop on their behalf, acting as its agent.

TechniArt’s customer care, fulfillment, and order processing teams may interface with you to help process your order, answer questions, and provide needed support. Customers are expected to treat all team members respectfully and courteously, refraining from using abusive, offensive, or discriminatory language and behavior. Customers are encouraged to communicate any concerns, feedback, or complaints constructively and professionally. Disagreements or dissatisfaction should be expressed calmly and respectfully.

All transactions will appear on your credit card statement in reference to TechniArt.